Question 1

Will the entire app configuration be reset if I uninstall the app and reinstall it in the future?

Accepted Answer

Articles on: 🔜Coming Soon Product‑ Notify me

By default, all application settings will be saved for future use

Updated on: 01/09/2023

Question 2

Can the app provide options for multiple channels to submit quote requests?

Accepted Answer

Yes, the app provide option to submit quote requests via multiple channels, such as WhatsApp, Email, and Call Us. You can choose one of these options to set up and manage quote inquiries.

How to Set Up RFQ Requests via Email, WhatsApp, or Call Us Button

Question 3

Create ETA rule base on product's inventory stock status with Continue Selling Options

Accepted Answer

Learn how to create ETA Rules based on product inventory status and "Continue Selling Options" setting directly from the app backend. Once configured, the delivery date will display on each product page according to its inventory status.

Steps For Configuration:

Access App Settings: Go to your Shopify Admin dashboard and navigate to the ETA Rules, Click on Create rule Button

ETA Creation :- Customize the message as per your requirements, including lead times.

Product Type:- Select the product type for which you want to apply this message.

Selection :- Choose the Inventory status.

Both :- If both option is selectd, ETA Message will displayed for both instock and out of stock products.

In- Stock :- If In Stock is selected, the ETA message will be show

Question 4

Install and Setup the SB Custom Product Personalizer Studio app

Accepted Answer

"The SB Product Personaizer app allows you to add a customization button to your product page, enabling customers to personalize their products with text, images, colors, and patterns. This guide will walk you through the installation and configuration process.

Steps

Install the App: Visit the SB Custom Product Personalizer listing on the Shopify app store and click the" Install button.
Enable Theme Block: Click on SB Custom Product Personalizer ➜ Click on the Enable Theme Block Button.

Switch On: On the left side, Find our app in the list ➜Toggle the switch ON ➜ Click "Save" at the top right

Enable app: Click on the Enable Button To enable the app on your store.

Product Configuration: Click on Configure Personalization Products ➜ Click On the Add Product Button.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/c/6/4/3c641dc9d5099a0/0092d675-1a43-4cd7-906f-

Question 5

How to Create and Integrate a Printful API Key in the SB Product Personalizer App

Accepted Answer

In this guide, you will learn how to generate and integrate your Printful API key with the SB Product Personalizer App. The steps cover creating a new API token in Printful by adding its details, setting an expiration date, and defining access permissions.

You’ll then learn how to copy the generated access key and paste it into the SB Product Personalizer under Integration → Printful. By following these steps, you’ll know exactly how to connect your store with Printful, ensuring every personalized order flows seamlessly for printing and fulfillment.

Steps:

Install Printful App: Go to Shopify App Store ➜ Search for Printful ➜ Click Install to add it to your store. ➜ Create an account

API Token: Click on "Settings" and then "Security" from the left-hand menu. Within the Security dropdown, select "API" to access your API settings

Selection Of Store : Select your Shopify store name and click Go to Printful Developers.

Private Token: Navigate to the Printful Developer portal and click on the ****"Crea

Question 6

How to change Date Format for delivery date.

Accepted Answer

Articles on: 🚚 Estimated Delivery Date & Time

To change the date format in our app, follow these simple steps:

Go to the app settings.

Navigate to the General section.
Locate the "Date Format" option.

Now, you have two choices:

Select Date Template:

Choose your preferred date format from the available templates.

Custom Date Format:

Copy the provided shortcode.

Paste the shortcode where required.

Click on "Apply" to save your changes.

Feel free to reach out if you encounter any issues or have further questions. We're here to assist you!

Updated on: 23/03/2024

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