Q: Can I set up a cutoff time for each ETA rule?

Can I set up a cutoff time for each estimate rule? Yes, you can. This functionality is available in our app. Where can I find this setting? You can find it under App Settings &gt; ETA Rules. Select the rule where you want to apply the cutoff time and click on Edit. Below the editor, you will find the option to set the Cut-off time where you can specify the desired time.

Question 1

How to change Date Format for delivery date.

Accepted Answer

Articles on: 🚚 Estimated Delivery Date & Time

To change the date format in our app, follow these simple steps:

Go to the app settings.

Navigate to the General section.
Locate the "Date Format" option.

Now, you have two choices:

Select Date Template:

Choose your preferred date format from the available templates.

Custom Date Format:

Copy the provided shortcode.

Paste the shortcode where required.

Click on "Apply" to save your changes.

Feel free to reach out if you encounter any issues or have further questions. We're here to assist you!

Updated on: 23/03/2024

Question 2

Can I set up a cutoff time for each ETA rule?

Accepted Answer

Can I set up a cutoff time for each estimate rule?

Yes, you can. This functionality is available in our app.

Where can I find this setting?

You can find it under App Settings > ETA Rules. Select the rule where you want to apply the cutoff time and click on Edit.

Below the editor, you will find the option to set the Cut-off time where you can specify the desired time.

Question 3

Quote History & Price Negotiation / QuoteChat for Customers / Quote Editing and Comments

Accepted Answer

This feature provides a seamless way for admins/merchants to manage quotes, track history, and communicate with customers for efficient negotiation and updates.

View Quote History:

Navigate to the Quote Requests section.
Select a specific quote to view its complete timeline, including updates, customer communication, and changes.

Edit the Quote:

Choose the product Edit Quote price and quantity.
Browse the product to add or remove items.

Adjust product quantities and prices as required.

Assign the Quote to a Customer:

Select the customer from the list or assign the quote to a new customer.
Save the updated quote with customer details.

Update Quote Status:

Change the status of the quote to Pending, Accepted, Rejected, or any custom status.

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Question 4

Will the entire app configuration be reset if I uninstall the app and reinstall it in the future?

Accepted Answer

Articles on: 🔜Coming Soon Product‑ Notify me

By default, all application settings will be saved for future use

Updated on: 01/09/2023

Question 5

Can the app provide options for multiple channels to submit quote requests?

Accepted Answer

Yes, the app provide option to submit quote requests via multiple channels, such as WhatsApp, Email, and Call Us. You can choose one of these options to set up and manage quote inquiries.

How to Set Up RFQ Requests via Email, WhatsApp, or Call Us Button

Question 6

Is it possible to set specific week offs and holidays for  (ETA) rules individually?

Accepted Answer

Yes, the app allows you to set unique week offs and holidays for each ETA rule.

Setup specific Weekoff Days and specific holidays For ETA Rules

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