How to Integrate a Teams account to receive inquiry form data on your teams channel?

**Microsoft Teams Integration **

Learn how to integrate a Teams account to receive inquiry form data directly in your Teams channel. This guide will help you configure the necessary settings to streamline communication and manage inquiries efficiently.

*Video Tutorial:*

To integrate Microsoft teams account you need to create the app and configure your app credentials in the app backend under **Notifications for Merchant **section.

To create the app, you can follow this article https://learn.microsoft.com/en-us/graph/auth-register-app-v2 or you can follow the below steps,

1. Go to Azure - https://azure.microsoft.com/en-in/get-started/azure-portal

• Register/Login with your Microsoft team account

2. After Successfully login, You can see the *App Registrations* at https://portal.azure.com/#home

• Click on App registrations

3. Click on *New Registration*

4. Fill the required app details

• Add app name
• Choose Supported account types (Accounts in any organizational directory (Any Microsoft Entra ID tenant - Multitenant)

Select Platform : Web

• Add Redirect URI : https://www.setubridgeapps.com/call-for-price/app/src/public/authenticateTeams
• Click on Register

5. Go to the created app

• Click on *Certificates & secrets*:

• Client Secrets -> New client secrets:

• Add Description and Expires-> click on Add:

(choose longest time so you don't need to re-authenticate for log time)

• Copy Secret Value and save at safe location, Secret only reveal one time

6. Go to *API permissions*

To access your Channels we need a permission

• Add permission

• Choose *Microsoft Graph*

*List of permission that requires*

• User.Read
• Teamwork.Migrate.All
• ChannelMessage.Send
• Group.ReadWrite.All
• Channel.ReadBasic.All
• ChannelSettings.Read.All
• ChannelSettings.ReadWrite.All
• Directory.ReadWrite.All

Some of permission are Delegated permissions and some are Application permissions

**Application **

• * Teamwork.Migrate.All
• Group.ReadWrite.All
• Channel.ReadBasic.All
• ChannelSettings.Read.All
• ChannelSettings.ReadWrite.All
• Directory.ReadWrite.All

**Delegated **

• * ChannelMessage.Send
• Channel.ReadBasic.All

Make sure you have permission grant from admin

if not click on **Grant admin consent for ... **

After Successfully configuring the app, add details in our app backend

• Application (client) ID: https://prnt.sc/73IdgjlK7_kt
• Directory (tenant) ID: https://prnt.sc/IHLxxDcyiRtg
• Redirect URIs: It must be https://www.setubridgeapps.com/call-for-price/app/src/public/authenticateTeams
• Client Secret Value: https://prnt.sc/1Kvy8bluz-6V copy the secret value not secret ID https://prnt.sc/hHpEpp0N9F_W

Add all the above details in the app backend and click on authenticate.

After successfully authentication, back to admin and click on *Refresh Settings*,

You will see the new field for Teams (Group) ID

To find the Teams (Group) ID, Go to your teams

• Teams (Group) ID: https://prnt.sc/INXUQc-jJ6tO copy this group id https://prnt.sc/HC0rPhSq0R8r

After adding Teams ID, Click on *Connect*

From the Channel List

Choose the channel where you want the notification

Click on *Save* and Check with submitting test inquiry

If you have any other questions or need further assistance, feel free to reach out to us.

Aktualisiert am: 29/08/2025