Price Requests via Multiple Channels.
*Introductions:*
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Learn how to set up Price Requests through multiple channels — *WhatsApp*, *Email*, and *Phone Call*.
In the app, we provide options to configure and receive quote requests through different channels as per your business needs.
You can directly set this up from the app backend.
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Steps
- Navigate to Settings
- Go to the app dashboard.
- Click on *Settings* > *Quote Settings* choose the Quote mode.
- Select the Preferred Channel for Inquiries
- Choose a method for receiving inquiries by selecting the appropriate radio button. Options include *Phone*, *Email*, or *WhatsApp*.
- Set Up Request on Phone
- Select the *Call* option.
- Enter the *contact number* where you want to receive inquiries.
- Save the settings.
*Frontend Display:*
- A button will appear on the website labeled with the contact option. Clicking it will allow customers to call directly for inquiries
- Set Up Request on Email
- Select the *Email* option.
- Enter the *Email ID* where inquiries should be sent.
- Save the settings.
*Frontend Display:*
- Customers can fill out an inquiry form, and the inquiry will be sent to the specified email address.
- Set Up Request on WhatsApp
- Select the *WhatsApp* option.
- Enter the *WhatsApp number* to receive inquiries.
- Save the settings.
*Frontend Display:*
- A button will appear, allowing customers to inquire directly via WhatsApp.
- This enhances user engagement by providing instant communication.
*Conclusion*
By setting up inquiries via multiple channels, businesses can offer flexibility and convenience for customers while ensuring better communication and product discovery.
Aktualisiert am: 29/08/2025
Danke!