Back in Stock Feature: How to Use
The Back in Stock feature is designed to help you retain interested customers and recover potential lost sales. When a product is out of stock, customers can subscribe to receive an instant email notification as soon as it becomes available again. This ensures your customers never miss a product they want, improves customer satisfaction, and helps boost your store’s sales.
You toggle the switch ON automatically. 🙌 Follow the steps below to enable and use it easily.
Steps:-
- Enable the Feature: Go to your Coming Soon App Dashboard ➔ Navigate to Settings ➔ Click on Back in Stock section ➔ Toggle the switch ON to enable the Back in Stock feature in your store.
- Customer Subscription: Customers can subscribe to an out-of-stock product directly from the product page.
- Email Notification: Once subscribed, customers will automatically receive an email notification for the products they have subscribed.
- View Subscriber Details: Click on the Coming Soon App in your dashboard ➔ Subscriber Section ➔ View all subscriber details including product subscribed, email, and subscription date ➔ This helps you manage your subscriber list and track which customers are interested in which products.
- Update Product Quantity in Shopify Backend: Go to your Shopify Admin Dashboard ➔ Products ➔ Select the out-of-stock product ➔ Update the inventory quantity to reflect the available stock ➔ Once updated, the Back in Stock notifications will be automatically sent to subscribers.
- Automatic Emails to Subscribers: As soon as you update the stock in Shopify, the app will automatically send emails to all subscribers who signed up for that product.
- Automatic Subscriber List Update: As soon as the stock is updated in Shopify ➔ Automatically updates the subscriber list to reflect which customers have been notified ➔ Ensures your subscribers are kept up-to-date and helps you manage your list efficiently.
Additional Notes
- Ensure your store email settings are properly configured and the email is verified to send notifications successfully.
- You can manage or export subscriber details from the Subscriber Section in the app.
If you have any questions or need assistance, reach out to us at help.setubridgeapps@gmail.com or use the chat icon in the bottom-right corner of the screen. We’re always here to help! 🤗
Updated on: 16/10/2025
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