> ## Knowledge Base Index
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> Use this file to discover available pages before exploring further.
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# Configure Email- Integration to receive notification

**Introduction**

Learn how to configure email notifications to send and receive alerts efficiently. You can set this up directly from the app settings using the default SMTP provider.

###### Steps:

1 . Go to the app backend and navigate to **Notification **Settings.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/c/8/2/ec822f1cb1c6a000/image_yzu937.png)
2 . **Choose SMTP Provider** 
* You can choose the default SMTP provider or enter your own SMTP account details, such as your email ID and SMTP provider information.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/c/8/2/ec822f1cb1c6a000/image_1mdlsmp.png)
||| **Note**: When the default email configuration is chosen, email verification is required to receive notifications regarding emails. If not verified, emails may be delivered to the spam folder.
||| ![](https://storage.crisp.chat/users/helpdesk/website/-/e/c/8/2/ec822f1cb1c6a000/image_1uky4bk.png)

 3 . **Customize Email Template:**
* You can customize the email template as per your requirements.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/c/8/2/ec822f1cb1c6a000/image_1r4tpa5.png) 
**Customer Email Customize:** ****
* Enable the toggle to send a thank-you email.
  
![](https://storage.crisp.chat/users/helpdesk/website/-/e/c/8/2/ec822f1cb1c6a000/image_1i1y4yt.png)
* Click on Customize.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/c/8/2/ec822f1cb1c6a000/image_qnzy9i.png)
* Enter the email subject.
* Upload the logo.
* Edit the email body and footer.
 ![](https://storage.crisp.chat/users/helpdesk/website/-/e/c/8/2/ec822f1cb1c6a000/image_1pgcadi.png)
* Save the changes.
4 . **Save the Settings**:
* Once you've made the necessary changes, save the settings.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/c/8/2/ec822f1cb1c6a000/image_a4chea.png)
|| Follow the same as customer email steps for Admin email template customize.

**Email template Translation:**
****
1 . **Translate Custom Email and Admin  Template:** 
* You can translate and customize emails in multiple languages.
2 . **Add Translations:** 
* Click on the + **Plus **button to add a new language.
3  .**Select Language**:
* Choose the language you want to add.
4 . **Add Translated Text:** 
* Enter the translated text for the selected language.
5 . **Save the Translations:** 
* After adding the translated text, click Save to store the changes.

|| Note: If a language is added but translation is not provided, the email template will be received and sent in the default English language. ** up directly from the app settings using the default SMTP provider.

Once done, an email notification will be received on the registered email ID when a customer submits a request for a quote. The subscriber list will be shown under the "Subscribers" tab.