> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://setubridge.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Download Personalized Print Files

This guideline will help you download personalized print-ready files from customer orders using the Product Designer app.

Using this feature, merchants can easily access and download customer personalization files, uploaded images, custom designs, and print-ready assets directly from the order details page in multiple export formats.

# Steps:- 

1. **Open Personalized Orders**: Navigate to **Shopify Admin → Apps → SB Product Designer → Personalized Orders**

   ![](https://storage.crisp.chat/users/helpdesk/website/-/e/c/8/2/ec822f1cb1c6a000/image_1vzty9m.png)

2. **Open Download Print File Window:** After clicking the **Download Print File** button → A Download Print Ready File pop-up will appear.

   ![](https://storage.crisp.chat/users/helpdesk/website/-/e/c/8/2/ec822f1cb1c6a000/image_c47e4o.png)

3. **Select File Format & Download** :-  Select the preferred **file format** based on your requirements → Adjust print settings such as **DPI, Width, Height, and Bleed area** if needed → Select the **product view** to download → Click **Download**
Available export formats include:
* **PNG** – Raster image format with transparency support
* **JPG** – Standard image format
* **TIFF** – High-quality raster format for professional printing
* **SVG** – Scalable vector format
* **PDF** – Bundled printable document
* **AI / EPS** – Vector files for design software
* **DXF** – Cut outline format for engraving or laser cutting

![](https://storage.crisp.chat/users/helpdesk/website/-/e/c/8/2/ec822f1cb1c6a000/image_1p3kmm.png)
The system will automatically generate and download the customer’s personalized print-ready file.

||| **Note:** Available file formats may vary depending on the product personalization setup and configuration.

### Need Help?
If you need help setting up translations or want assistance tailoring them for your store, feel free to contact our support team at <support@setubridgeapps.com> or on **WhatsApp:** **+91 8511963839**. We’re happy to help 😊


###### Feedback:

|| Found this helpful? ✅ [Leave a Review](https://apps.shopify.com/product-designer-setubridge#modal-show=ReviewListingModal)