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# How to Enable Email Notification in RFQ APP

If you are not receiving Request for Quote (RFQ) email notifications, your notification settings, sender email configuration, or email authentication records may need to be checked.

Follow the steps below to review your email settings and troubleshoot missing RFQ notifications.
## Steps :

1. **Open the RFQ App Settings**: Log in to your Shopify Admin → Navigate to Apps → SB Request a Quote → Click Quote settings → Under the Communication section, click Email notifications.

   ![](https://storage.crisp.chat/users/helpdesk/website/-/e/c/8/2/ec822f1cb1c6a000/image_3g324c.png)

    
2. **Check Email Notification Settings** : Under Email templates, locate New quote email → Check the recipient email address and click Change if needed → Click Edit next to the relevant email notification → Review and update the email settings as needed → Save your changes.

   ![](https://storage.crisp.chat/users/helpdesk/website/-/e/c/8/2/ec822f1cb1c6a000/image_wx0773.png)
3. **Configure the Sender Email Settings:** 
Under Send emails from, select the appropriate option based on your requirements:
* Default → Use Shopify’s default email address. No additional setup is required.
* Use your own domain → Send RFQ notifications from your business email address → Follow the domain verification steps and configure the required DKIM and Return-Path records with your domain provider.
        **Help Guide:** [**How to Configure DKIM and Return-Path Records**](https://setubridge.crisp.help/en-in/article/how-to-configure-dkim-and-return-path-records-56eyuo/?utm_source=chatgpt.com)

* Email provider → Connect an external email service, such as SMTP, SendGrid, Postmark, or Mailchimp, to send RFQ notifications.
Then, enter or verify the **Sender name** shown in the email settings and save your changes.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/c/8/2/ec822f1cb1c6a000/image_17l4d0e.png)
4. Test Email Notifications : Submit a test quote request from your storefront → Check the recipient's inbox and spam folder to see whether the RFQ notification email arrives.


5. **Verify Email Authentication:**  If you use your own domain, confirm that the DKIM and Return-Path records are configured correctly and show as **Verified** in the app, if a verification status is available.
**Note:** DNS changes may take a few minutes to 24 hours to take effect.

### Need Help?
Email: <support@setubridgeapps.com>
WhatsApp: +91 8511963839