How to Integrate a Teams account to receive inquiry form data on your teams channel?

**Microsoft Teams Integration **

Learn how to integrate a Teams account to receive inquiry form data directly in your Teams channel. This guide will help you configure the necessary settings to streamline communication and manage inquiries efficiently.

Video Tutorial:

To integrate Microsoft teams account you need to create the app and configure your app credentials in the app backend under **Notifications for Merchant **section.

To create the app, you can follow this article https://learn.microsoft.com/en-us/graph/auth-register-app-v2 or you can follow the below steps,

1. Go to Azure - https://azure.microsoft.com/en-in/get-started/azure-portal

• Register/Login with your Microsoft team account

2. After Successfully login, You can see the App Registrations at https://portal.azure.com/#home

• Click on App registrations
  

3. Click on New Registration
   

4. Fill the required app details

• Add app name
• Choose Supported account types (Accounts in any organizational directory (Any Microsoft Entra ID tenant - Multitenant)
  
  Select Platform : Web
• Add Redirect URI : https://www.setubridgeapps.com/call-for-price/app/src/public/authenticateTeams
• Click on Register

5. Go to the created app

• Click on Certificates & secrets:
  
• Client Secrets -> New client secrets:
  
• Add Description and Expires-> click on Add:
  
  (choose longest time so you don't need to re-authenticate for log time)
• Copy Secret Value and save at safe location, Secret only reveal one time

6. Go to API permissions
   To access your Channels we need a permission

• Add permission
  

• Choose Microsoft Graph
  

List of permission that requires

• User.Read
• Teamwork.Migrate.All
• ChannelMessage.Send
• Group.ReadWrite.All
• Channel.ReadBasic.All
• ChannelSettings.Read.All
• ChannelSettings.ReadWrite.All
• Directory.ReadWrite.All

Some of permission are Delegated permissions and some are Application permissions

**Application **

• • Teamwork.Migrate.All
  • Group.ReadWrite.All
  • Channel.ReadBasic.All
  • ChannelSettings.Read.All
  • ChannelSettings.ReadWrite.All
  • Directory.ReadWrite.All
    **Delegated **
  • ChannelMessage.Send
  • Channel.ReadBasic.All

Make sure you have permission grant from admin

if not click on **Grant admin consent for ... **

After Successfully configuring the app, add details in our app backend

• Application (client) ID: https://prnt.sc/73IdgjlK7_kt
• Directory (tenant) ID: https://prnt.sc/IHLxxDcyiRtg
• Redirect URIs: It must be https://www.setubridgeapps.com/call-for-price/app/src/public/authenticateTeams
• Client Secret Value: https://prnt.sc/1Kvy8bluz-6V copy the secret value not secret ID https://prnt.sc/hHpEpp0N9F_W

Add all the above details in the app backend and click on authenticate.

After successfully authentication, back to admin and click on Refresh Settings,

You will see the new field for Teams (Group) ID
To find the Teams (Group) ID, Go to your teams

• Teams (Group) ID: https://prnt.sc/INXUQc-jJ6tO copy this group id https://prnt.sc/HC0rPhSq0R8r
  After adding Teams ID, Click on Connect

From the Channel List

Choose the channel where you want the notification

Click on Save and Check with submitting test inquiry

If you have any other questions or need further assistance, feel free to reach out to us.

Updated on: 16/10/2024