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# How to Send an Email Notification Using Omnisend

This help guide will walk you through the process of connecting your Omnisend account with the **Coming Soon Products Presale** app and configuring automated email notifications.

By following the steps below, you will be able to:
* Connect your Omnisend account securely using an API key.
* Automatically create the required email workflows.
* Send **Thank You** and **Product Available** email notifications to your subscribers.
* Customize your email templates with dynamic placeholders to provide a more personalized experience for your customers.

Please follow each step carefully to complete the integration successfully.
# Steps:- 


1. **Generate an API Key in Omnisend**: Log in to your Omnisend account → Navigate to **Store Settings** → Click **API Keys** from the left-hand menu → Click **Create API Key** → Enter a name for the API key (for example: "**Coming Soon Products Presale Integration**") → Select the required permissions for the integration → Click **Create API Key** → Copy the generated API key and save it in a secure location

|| You can also follow Omnisend's official documentation to generate an API key: [Generate an API Key in Omnisend](https://support.omnisend.com/en/articles/1061890-generate-an-api-key-in-omnisend)


2. **Verify the API Key** **:** Open the **Coming Soon Products Presale** app → Go to **Notifications** → Select the **General** tab → Choose **Omnisend** under **E-mail Integration** → Paste your **Omnisend API Key** into the **Omnisend API Key** field → Click **Verify API Key** → Click **Save** to complete the integration.


![](https://storage.crisp.chat/users/helpdesk/website/-/e/c/8/2/ec822f1cb1c6a000/image-6_rgu6j6.png)

3. **Verify the Integration and Review the Workflows :** After clicking **Verify API Key**, the app will automatically create **two workflows** in your Omnisend account:
* **Coming Soon – Thank you for subscribing** – Sends a thank-you email immediately after a customer subscribes.
* **Coming Soon – Product available** – Sends an email notification to subscribers when the product becomes available.
To view these workflows:

**Omnisend Dashboard** → **Automation** → Verify that both workflows (**Coming Soon – Thank you for subscribing** and **Coming Soon – Product available**) are created and have the **Enabled** status.
Once these workflows are Enabled status , your email notifications are successfully configured and will be sent automatically through Omnisend.


![](https://storage.crisp.chat/users/helpdesk/website/-/e/c/8/2/ec822f1cb1c6a000/image-7_llswqd.png)


||| Note: Once the Omnisend integration is verified, The app automatically generates the following two custom events:

→ csp_customer_subscribe_mail – Triggered when a customer subscribes to a product. This event sends the Thank You / Subscription Confirmation email.

→ csp_customer_launch_mail – Triggered when a product becomes available. This event sends the Product Available / Launch email notification to all subscribed customers.

You can edit both workflows and customize their email templates, subject lines, content, and design directly from your Omnisend account to match your store's branding and requirements.



4. **Customize the Email Templates :**  After the workflows are created, you can edit the email templates as per your requirements.
You can also make your emails more personalized by using the placeholders below. Omnisend will automatically replace these placeholders with the customer's information, product details, and your store information when the email is sent.

 `[[event.customer_name]]` – Customer's name
 `[[event.customer_email]]` – Customer's email address
`[[event.product_title]]` – Product title
`[[event.product_name]]` – Product name
`[[event.product_url]]` – Product URL
`[[event.product_image]]` – Product image
`[[event.store_name]]` – Store name
`[[event.store_email]]` – Store email address


![](https://storage.crisp.chat/users/helpdesk/website/-/e/c/8/2/ec822f1cb1c6a000/image-8_5abhod.png)


If you need help setting up translations or want assistance tailoring them for your store, feel free to contact our support team at support@setubridgeapps.com or on **WhatsApp:** **+91 8511963839**. 
We’re happy to help 😊