This help guide will walk you through the process of connecting your Omnisend account with the Coming Soon Products Presale app and configuring automated email notifications.

By following the steps below, you will be able to:

• Connect your Omnisend account securely using an API key.
• Automatically create the required email workflows.
• Send Thank You and Product Available email notifications to your subscribers.
• Customize your email templates with dynamic placeholders to provide a more personalized experience for your customers.

Please follow each step carefully to complete the integration successfully.

Steps:-

1. Generate an API Key in Omnisend: Log in to your Omnisend account → Navigate to Store Settings → Click API Keys from the left-hand menu → Click Create API Key → Enter a name for the API key (for example: "Coming Soon Products Presale Integration") → Select the required permissions for the integration → Click Create API Key → Copy the generated API key and save it in a secure location

2. Verify the API Key : Open the Coming Soon Products Presale app → Go to Notifications → Select the General tab → Choose Omnisend under E-mail Integration → Paste your Omnisend API Key into the Omnisend API Key field → Click Verify API Key → Click Save to complete the integration.

3. Verify the Integration and Review the Workflows : After clicking Verify API Key, the app will automatically create two workflows in your Omnisend account:

• Coming Soon – Thank you for subscribing – Sends a thank-you email immediately after a customer subscribes.
• Coming Soon – Product available – Sends an email notification to subscribers when the product becomes available.

To view these workflows:

Omnisend Dashboard → Automation → Verify that both workflows (Coming Soon – Thank you for subscribing and Coming Soon – Product available) are created and have the Enabled status.
Once these workflows are Enabled status , your email notifications are successfully configured and will be sent automatically through Omnisend.

→ csp_customer_subscribe_mail – Triggered when a customer subscribes to a product. This event sends the Thank You / Subscription Confirmation email.

→ csp_customer_launch_mail – Triggered when a product becomes available. This event sends the Product Available / Launch email notification to all subscribed customers.

You can edit both workflows and customize their email templates, subject lines, content, and design directly from your Omnisend account to match your store's branding and requirements.

4. Customize the Email Templates : After the workflows are created, you can edit the email templates as per your requirements.

You can also make your emails more personalized by using the placeholders below. Omnisend will automatically replace these placeholders with the customer's information, product details, and your store information when the email is sent.

[[event.customer_name]] – Customer's name
[[event.customer_email]] – Customer's email address
[[event.product_title]] – Product title
[[event.product_name]] – Product name
[[event.product_url]] – Product URL
[[event.product_image]] – Product image
[[event.store_name]] – Store name
[[event.store_email]] – Store email address

If you need help setting up translations or want assistance tailoring them for your store, feel free to contact our support team at support@setubridgeapps.com or on WhatsApp: +91 8511963839.
We’re happy to help 😊

Updated on: 29/06/2026