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# I have configured the app but still, the delivery message is not showing on product pages?

If you  have installed the **Estimated delivery date** app but delivery message is not showing on your website.

**Here are a couple of known reasons why an ETA message does not display**

* If the app is disabled on the app settings tab-> https://prnt.sc/hUbsfJquojD4
* If the app embed option is disabled on the theme settings -> https://prnt.sc/urjWCLQA8XjF , https://prnt.sc/sXq5PVOjdM-w
* if change the message position using fetch class added wrong class -> https://prnt.sc/t-YJPpd2Vp0R
* Hide default(General) message button is enabled -> https://prnt.sc/Mg3Z7hS91Myu
* You are using a custom or heavily modified theme/page builder

**Still having trouble? Please get in touch with us and we will fix it for you.**