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# Price Requests via Multiple Channels. 

**Introductions:**
****
Learn how to set up Price Requests through multiple channels — **WhatsApp**, **Email**, and **Phone Call**.  
In the app, we provide options to configure and receive quote requests through different channels as per your business needs.  
You can directly set this up from the app backend. 
****
### Steps
 
1. Navigate to Settings
* Go to the app dashboard.
* Click on **Settings** > **Quote Settings** choose the Quote mode.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/c/8/2/ec822f1cb1c6a000/image_1b6zv23.png)
2. Select the Preferred Channel for Inquiries
* Choose a method for receiving inquiries by selecting the appropriate radio button. Options include **Phone**, **Email**, or **WhatsApp**.

3. Set Up Request on Phone
* Select the **Call** option.
* Enter the **contact number** where you want to receive inquiries.
* Save the settings.
![](https://storage.crisp.chat/users/helpdesk/website/ec822f1cb1c6a000/image_xbyfzg.png)  
**Frontend Display:**
* A button will appear on the website labeled with the contact option. Clicking it will allow customers to call directly for inquiries

![](https://storage.crisp.chat/users/helpdesk/website/ec822f1cb1c6a000/screenshot-17_1a1cntl.png)
4. Set Up Request on Email
* Select the **Email** option.
* Enter the **Email ID** where inquiries should be sent.
* Save the settings.
![](https://storage.crisp.chat/users/helpdesk/website/ec822f1cb1c6a000/image_1nd4726.png)  
**Frontend Display:**
* Customers can fill out an inquiry form, and the inquiry will be sent to the specified email address.
![](https://storage.crisp.chat/users/helpdesk/website/ec822f1cb1c6a000/image_1hx4mtv.png)
5. Set Up Request on WhatsApp
* Select the **WhatsApp** option.
* Enter the **WhatsApp number** to receive inquiries.
* Save the settings.
![](https://storage.crisp.chat/users/helpdesk/website/ec822f1cb1c6a000/image_6xglo9.png)  
**Frontend Display:**
* A button will appear, allowing customers to inquire directly via WhatsApp.
* This enhances user engagement by providing instant communication.
![](https://storage.crisp.chat/users/helpdesk/website/ec822f1cb1c6a000/image_a0ri29.png)

**Conclusion**

By setting up inquiries via multiple channels, businesses can offer flexibility and convenience for customers while ensuring better communication and product discovery.