What type of design (Print-Ready) file can be downloaded?

You can add the following section to your existing helpdesk article, under Step 3: Select File Format & Download.

What Types of Print-Ready Design Files Can Be Downloaded?

The app supports multiple export formats to meet different printing and design requirements:

• PNG: Raster image format with transparency support.
• JPG: Standard image format.
• TIFF: High-quality raster format for professional printing.
• SVG: Scalable vector format.
• PDF: Printable document format.
• AI / EPS: Vector formats used in professional design software.
• DXF: File format commonly used for cutting and engraving workflows.

Note: Available file formats may vary depending on the product personalization setup and configuration.
This section is consistent with the formats already listed in your existing helpdesk article.

Updated on: 05/11/2026