How does the cutoff time work?

**Overview:**

The cutoff time in the estimated delivery date feature determines the time after which orders placed will be considered for the next available delivery date. This ensures that customers receive accurate delivery estimates based on their order placement time and the specified cutoff time.

Here are some examples to illustrate how it works:

Cut Off time: 05:00 PM
Current time : 02:00 PM
Today's date: 14-07-2022

EDD Message : Get delivery between {min_lead_days,1} and {max_lead_days,3}

If an order is placed before a cutoff time (05:00 PM)

Delivery message: Get delivery between 15-07-2022 and 17-07-2022

If an order is placed after a cutoff time (05:00 PM)

Delivery message: Get delivery between 16-07-2022 and 18-07-2022

This allows customers to know when they can expect their delivery based on the time of their order placement and the specified cutoff time.

Feel free to incorporate this into your helpdesk document or FAQ section. Let me know if you need further assistance!

Updated on: 23/03/2024