Price Requests via Multiple Channels.

Steps

**1. Navigate to Settings**

Go to the app dashboard.
Click on Settings > Quote Settings and then click the Manage button.

**2. Select the Preferred Channel for Inquiries**

Choose a method for receiving inquiries by selecting the appropriate radio button. Options include Phone, Email, or WhatsApp.

**3. Set Up Request on Phone**

Select the Call option.
Enter the contact number where you want to receive inquiries.
Save the settings.

Frontend Display:
A button will appear on the website labeled with the contact option. Clicking it will allow customers to call directly for inquiries.

**4. Set Up Request on Email**

Select the Email option.
Enter the Email ID where inquiries should be sent.
Save the settings.

Frontend Display:
Customers can fill out an inquiry form, and the inquiry will be sent to the specified email address.

**5. Set Up Request on WhatsApp**

Select the WhatsApp option.
Enter the WhatsApp number to receive inquiries.
Save the settings.

Frontend Display:
A button will appear, allowing customers to inquire directly via WhatsApp.
This enhances user engagement by providing instant communication.

**Conclusion**

By setting up inquiries via multiple channels, businesses can offer flexibility and convenience for customers while ensuring better communication and product discovery.

Updated on: 27/12/2024