Product Variant Image Not Updating When Selecting Color from Theme Variant
Issue:
When selecting a variant (e.g., Red) from the theme's variant options and then manually switching to another image (e.g., Black) using the image navigation, the originally selected variant (Red) is added to the cart instead of the customized Black variant.
Solution:
Since our app is a third-party integration, it applies customization only after clicking the Customize button. To ensure the correct variant image reflects in the cart:
Click on the Customize button before making any changes.
Choose the desired product color within the app’s customization options.
Once customization is complete, proceed to add the product to the cart.
The variant color selected within the app will be applied accurately to the final product. If the theme's variant color is causing confusion, we recommend hiding it to avoid conflicts.
Let us know if you need assistance in setting this up! 😊
When selecting a variant (e.g., Red) from the theme's variant options and then manually switching to another image (e.g., Black) using the image navigation, the originally selected variant (Red) is added to the cart instead of the customized Black variant.
Solution:
Since our app is a third-party integration, it applies customization only after clicking the Customize button. To ensure the correct variant image reflects in the cart:
Click on the Customize button before making any changes.
Choose the desired product color within the app’s customization options.
Once customization is complete, proceed to add the product to the cart.
The variant color selected within the app will be applied accurately to the final product. If the theme's variant color is causing confusion, we recommend hiding it to avoid conflicts.
Let us know if you need assistance in setting this up! 😊
Updated on: 19/03/2025
Thank you!