Documentation

• Custom product designer documentation

  Welcome to the Custom product designer Introduction The Custom Product Designer app empowers customers to design, print, and receive personalized products directly from your store. With this app, online store owners can offer an array of customization options, enabling customers to easily personalize items such as t-shirts, mugs, phone cases, shoes, hats, and more. Featuring a user-friendly design studio, the app allows customers to create unique products by uploading images, aPopular

Getting Started

• How do I install and configure the Custom Product Designer Studio app?

  The Custom Studio app allows you to add a customization button to your product page, enabling customers to personalize their products with text, images, colors, and patterns. This guide will walk you through the installation and configuration process. Installation And configuration: Video tutorial For a visual guide on setting up the app, you can watch this tutorial To instPopular

• How to Setup Product Variant Colors?

  Learn how to set up product variant colors within the app's backend. You can configure the app to automatically display product variant colors. Once the product variant color option is selected, it will automatically appear on the customized layout along with other selected options. Video Tutorial: Steps: 1.Go to the Personalization Product Tab: Navigate toPopular

• How to Upload Own Clipart for Personalization Products?

  Upload Own Clipart for Personalization Products: 🎓Learn how to Upload Own Custom Clipart for Personalization Products. Once you set up the clipart list, it will be displayed on your product pages for customization. Video Tutorial Steps: 1.Navigate to the app backend and go to the Personalization Assets tab. 2.Click on the Clipart tab and select Add New CateSome readers

• How to Display Personalization Layout on the Product Page OR PopUp?

  Personalization layout Learn how to set up Personalization Layout to display options directly on product pages or in a pop-up from the app backend. Once configured, these options will be visible and accessible on your product pages. Video Tutorial: If you prefer to display the personalization layout on the product page instead of a popup, follow these sFew readers

• How to upload your own font to personalization products?

  Upload your own(custom) font Learn how to upload your own custom font for personalization products according to your business needs using the app. Once you set up and upload the font file, the font list will be displayed on your personalized products for customization. Video Tutorial 1.Go to the app backend. Navigate to Personalization Assets -Fonts. Click onFew readers

• How to Upload Own Color to Personalization Products?

  Upload and apply own product colors for personalized products 🎓Learn how to upload your own color to personalization products from the app backend according to your business needs. Once the configuration is done, the color list will be displayed on the personalized products set up in the app on your online store. Video tutorial: Steps: Go to the app backend. NavigaFew readers

• How to add text option for customized products?

  Setup Text option for personalization product: Learn how to configure the Add Text option for customized products in the app backend. Once configured, the text option will be displayed on your product page, allowing customers to customize their products with text. Steps: Navigate to the app backend and locate the Product Selection Tab. Click on Add Product to selectFew readers

• How to Enable/Disable Personalization Product Status for Customization?

  Enable or disable the personalization status for customizable products Learn how to enable or disable the personalization status for customizable products within the app backend. Once done, the products will display or be hidden on your online store accordingly. Video Tutorial: Steps 1.Go to the app backend and navigate to Personalisation Products. 2.LocaFew readers

• How can I customize the app to display in my preferred language?

  Display the app in preferred language 🎓Learn how to set up the app to display in your preferred language according to your business needs from the app backend. Once configured, all the layouts will be displayed in the chosen language. Steps: Go to the Translation Tab within the app. Locate the input fields designated for translated text. Enter the translated text in the storFew readers

• How to Change the Name of the "Customize It" Button ?

  Change name of customization button: 🎓Learn how to change the name of the Customize It button from the app backend. Once configured, the button name will reflect your specified preference. Steps 1.Go to the app backend. Navigate to general settings. 3.Scroll down and find the Customize It Button Personalization-Button Text Button Personalization section. Edit the buttonFew readers

• How to upload custom patterns for personalization products?

  Upload and apply own product patterns for personalized products 🎓Learn how to upload your own patterns to personalization products from the app backend according to your business needs. Once the configuration is done, the patterns list will be displayed on the personalized products set up in the app on your online store. Video tutorial: Steps: Go to the app backendFew readers

• How to enable or disable specific personalization options for customizable products?

  Personalization options for customizable products Learn how to configure personalization options for customizable products according to your business needs from the app backend. Once configured, these options will be displayed according to your specific configurations on your product pages. Video Tutorial: Steps: 1.Go to the app backendFew readers

• Where Can I See the Preview of My Personalized Product?

  |🎓Learn how to preview personalized products from the app backend that have been set up for customization. Video tutorial: Steps Go to Personalization Products: Navigate to the Personalization Products section in your app. Select the Product: Locate theFew readers

• How to Show the 'Personalize' Badge on the Collection Page?

  Watch the tutorial video to learn the step-by-step process: If you have any questions or need assistance, feel free to reach out for guidance!Few readers

• What is Print-Ready File Format ?

  Print-Ready File Format: What is it? A print-ready file format is a specific type of file that meets professional printing requirements. It ensures that the artwork is properly set up for production, including the correct resolution, color mode, and trim marks. Where can I download it? You can typically download the print-ready file from your Shopify order page once the product is ordered. The design can be downloaded in PDF, PNG, JPEG, or SVG formats. WhaFew readers

• Set Up Fixed Design Area on Product Image for Customization

  Introduction: Learn how to set up Fixed Design Area on the product image from the app backend. Easily manage the height, width, and position of the fixed design area directly from the app backend, allowing customers to add their personalized text or images only within the defined space. This feature ensures customization stays precisely within the desired area on the product. How to set it up: 1.Go to Personalization Product in the app. Create a new rule by clicking on AddFew readers

• Single or Bulk Add-to-Cart in Customization Popup

  Introduction: The Single or Bulk Add-to-Cart feature allows customers to add a single product to their cart or select multiple sizes and quantities for bulk orders. This option is configurable from the backend, offering flexibility based on store preferences. Steps: 1 . Go to the app backend and navigate to General Settings. 2 .Choose Personalization Layout as Product Popup Option. (https://storage.crisp.chat/users/helpdesk/website/ec822f1cb1c6a000/image1gyxrw9.pngFew readers

• Setup Text Color for Customization on Selected Products

  Introduction Easily set up text color options from the app backend. Customers can choose from a predefined color list or add custom colors for their personalized text. Steps : Follow these steps to set up text color options for personalized products: 1 . Go the to app backend Settings Navigate to the Personalization Products tab. Click on Add Rule or Edit Rule if a rule already exists. (https://storage.crisp.chat/users/helpdesk/website/ec822f1cb1c6a000/image9skrap.pnFew readers

• Setup Front & Back Images for Variant Colors in Shopify to display on customization products.

  Introduction Learn how to set up variant color images for the front and back of product variants while configuring product images in Shopify. By selecting a product variant color option from the app backend for custom products, you can easily customize the front and back images. Follow the steps below to set it up. Steps: 1 : Open the Product in Shopify Backend Log in to your Shopify admin. Navigate to Products and select the product you want to edit. 2 : Choose the ProduFew readers

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Frequently Ask Question

• How to add an additional layer price for products

  🎓Learn how to set up an additional price for uploaded elements by customers for personalization product from app backend. Once Setup the price , that will display on layout selected element and price will be added for layers such as clipart, uploaded images, text patterns, etc. The final price will be calculated and displayed on the cart page with the additional costs included. Video Tutorial: frame Set additional layer prices (https://www.youtube.com/embed/kWm5kfto58s?si=vXPopular

• How can I create a product transparent masking image for my products?

  Welcome to SetuBridge! 😊 Creating a product transparent masking image is straightforward: Connect with Your Design Team: Your design team can create a transparent masking image for you in just a few minutes. They can generate a transparent image that suits your products. Create By Own: You can watch the video tutorial here: https://youtu.be/1w0NC2GCBUA. Sample Masking Images: We've created sample transparent masks for various products such as T-shirts, mugs, and mobile cases. ChePopular

• What is Product masking image & why it is needed?

  Welcome to SetuBridge! 😊 A Product Masking Image is a transparent product image that enables customers to change the product color within the design studio. This image is essential for allowing the color change feature to work properly in our app. Without masking images, the product's color change option will not function as expected, as shown on our app's demo page. To set this up, the admin needs to upload a transparent product masking image to the product images section. How can I crSome readers

• What type of design (Print-Ready) file can be downloaded?

  The high-resolution print files can be downloaded and saved in SVG, PNG, PDF, and JPEG formats. You can select the desired format to receive the print-ready file. These formats ensure that the images maintain high quality and are compatible with various production processes. PNG files, in particular, offer excellent output with transparency and detailed designs, making them ideal for product manufacturing. (https://storage.crisp.chat/users/helpdesk/website/ec822f1cb1c6a000/image1lw2yz.Some readers

• I installed the app but customize button is not showing on the product page?

  Welcome to SetuBridge! If you have installed the Custom Product Designer Studio app but the customization button is not showing on the product page, please confirm the following possible causes: App Embed Block is Disabled: Check if the app embed block is disabled in your theme's customize settings. To enable it, navigate to your Shopify admin panel, go to Themes, and select the theme you are currently using. Click Customize, and then check the App embeds section to ensSome readers

• How will I know what Product Color, Font Family, Font Color, Font Formatting like bold, italics, text size, etc?

  Welcome to SetuBridge! You can access these details from a text file. Here's how you can get the personalization details: Download Customized File from Cart: After a customer customizes a product and adds it to their cart, you can download the customized file. Extract the Zip File: The customized file will typically be provided as a zip file. Once you download the file, extract the contents of the zip file. Review the Text File: Within the extracted contents, lookFew readers

• Do you offer a free app configuration service?

  Yes, we offer free app configuration services to help you set up the app according to your preferences. If you would like to take advantage of this service, please don't hesitate to contact us. We'll be happy to assist you!Few readers

• How to upload an image or masked images for product customization in the app?

  Go to the Personalization products ->Click on Add rule tab. Click on Add Product if the product is not added. If already added, click on Edit. Once product selected click on upload masking image Button. (https://storage.crisp.chat/users/helpdesk/website/ec822f1cb1c6a000/Few readers

• Do you offer customization services for this App?

  Yes, we do provide customization services through our special plan. You can purchase the Enterprise plan and submit your customization requests. We'll be happy to assist you with any specific modifications you need.Few readers

• What kind of personalisation options I can offer with this app?

  Welcome to SetuBridge😊 Our app supports the following personalization options: Custom Text 📝 : Customers can add custom text to their designs with options for font family, size, and color styling. Custom Image Upload 📷 : Customers can upload custom images from their computers to personalize products. Clipart Category 🎨 : You can provide default clipart categories or create your own clipart categories for customers to use in their designs. Pattern Category 🛠️Few readers

• Where can I send the request for additional features for my website or customization?

  You can send an email to help.setubridgeapps@gmail.com with your requirements for customization. We'll be happy to assist you further.Few readers

• Will the app charge me per order commission?

  No, App does not charge or take a commission on your store orders. You only need to pay for the app subscription charges.Few readers

• Can I add an extra charge on product pricing based on personalization options?

  Welcome to SetuBridge! 😊 Yes, you can add an extra charge to product pricing based on the personalization options chosen by customers. These options include: Custom Text: Add an additional price based on the custom text customers choose. Custom Image Upload: Charge extra when customers upload their own images for personalization. Clipart: Add an additional cost for using specific clipart options. Pattern: Charge more for customers choosing particular patterns. These customizabFew readers

• Is it possible to test the app on a staging(development)site before transferring it to a live one?

  No, currently our app is not supported in development store.Few readers

• Will the app support languages other than English ?

  Yes, the Custom Studio App supports a wide range of languages. You can input translated text in any language supported by the app, allowing for customization to suit diverse language preferences.Few readers

• How do I customize products using the Custom Studio app?

  To customize products using our app, please follow these simple steps: Install the app: Click on the install the Custom Studio app from the Shopify App Store. Add products: After installing the app, add your desired products to the app for customization. Select personalization options: Choose the specific personalization options you'd like to offer for each product. This could include text input, color selection, imagFew readers

• When the person uses the Custom studio app, is it possible to appear in my language (store language) instead of English?

  Yes, it is possible to have the app appear in your preferred language, such as Portuguese. Our Custom Studio App provides the option to input translated text in the store language into designated input fields. The app will then display according to the language specified. https://prnt.sc/d21PIHN6xVuFew readers

• Can I change all the clipart’s and add my own templates and clipart's?

  Yes, you can customize and add your own templates and cliparts within the app's backend. Here are the steps to upload your own templates and cliparts: Uploading Own Cliparts Assigning Cliparts to Products: Go to the Product Personalization tab. Add or edit a product where you want to use the clipart. (https://storage.crisp.chat/users/helpdesk/website/ec822f1cb1c6a000Few readers

• What is the maximum size that a customer could upload images?

  Customers can upload images with a maximum size of 3 MB. If you have any questions or need further assistance, feel free to reach out to us.Few readers

• What are the format upload options for customization product images?

  Any files uploaded for customized products should meet the following criteria: Formats: .png, .svg, .jpeg, or .jpg Maximum size: 2 MB Dimensions: 700 by 1000 pixels If you have any questions or need further assistance, feel free to reach out to us.Few readers

• Can I get a Print-Ready File Format in PDF?

  Can I get a Print-Ready File Format in PDF? Yes, our app offers the option to choose the file format for your print-ready designs. You can select PDF, as well as other formats such as JPEG, SVG, and PNG. Where I can find the settings? You can locate the Print Ready File Format settings under General Settings in the app. Select the option which want to design in format and save the settingFew readers

• Can I introduce my own Product colors, my own Fonts and my own Cliparts?

  Yes, you can upload your own product colors, fonts, and cliparts within the app backend. Follow the steps below to upload each: How to upload your own fonts How to upload your own colors How to upload your own cliparts (https://setubridge.crisp.help/en-in/article/Few readers

• How do I change the color of product image and customize it with text in my design?

  Welcome to SetuBridge! 😊 To customize your t-shirt with text and change its color, follow these steps: Add Text Color Option: Access the app's backend and navigate to the Product selection -Products Personalisations Options . Enable the Text Personalisation option, add the color list for text color allowing customers to choose their desired text color while customizing their t-shirt. (https://storage.crisp.chat/users/helpdesk/website/ec822f1cb1c6a000/screenshot87iFew readers

• Can I add my own clipart and fonts to the app?

  Yes, you can upload your own own clipart and fonts within the app backend. Follow the steps below to upload each: How to upload your own fonts How to upload your own cliparts If you have any questions or need further assistance, feel free to reach out to us.Few readers

• Is there a way to upload my own fonts?

  Yes, you can upload your own fonts within the app backend. Follow the steps below to upload your fonts: How to upload your own font to personalization products If you have any questions or need further assistance, feel free to reach out to us.Few readers

• Is the personalization layout displayed on the product page instead of a popup?

  Is the personalization layout displayed on the product page instead of a popup? Yes, we provide this functionality in the app. You can choose the option from the app settings to display the personalization layout on the product page too. 🛠️ How it looks Feel free to reach out if you have any quesFew readers

• Is the customer able to continue shopping after they have added a product to the cart?

  Yes, customers can continue shopping after adding a product to the cart, provided that the theme features this option.Few readers

• How do I pick which product is personalized? How can I enable an upload-only feature for that product?

  To personalize specific products and enable an upload-only feature, follow these steps: Pick the Product for Personalization Navigate to the product personalization settings in the backend. Create a rule for the specific product you want to allow for customization. Click Edit Rule, and in the Product Personalization Options settings, enable only the Upload Image checkbox and unselect all other options. Enable Upload-Only Feature In the app settings,Few readers

• Can I add an extra charge to the product price based on customer customization?

  Yes, our application allows you to add extra charges to product pricing based on the personalization options selected by customers. For example, if a customer adds custom text, an image, clipart, or pattern, you can set an additional price for these customizations through our Custom Product Designer Studio app. To set up additional pricing for customizations, follow these steps: How to Add an Additional Layer Price for Products (https://setubridge.crisp.help/en-in/article/how-tFew readers

• What does it look like on the backend after a customer places an order?

  Once a customer places an order, we provide a downloadable ZIP file containing the personalized design they’ve created. This ZIP file includes all the personalized details, such as: Added text Images Colors The original file name of the personalized image As shown in the attached screenshot, a preview of the personalization is visible on the cart page, while the finalized personalized image and related details can be viewed on the order page in the backend. (https://storage.crisp.Few readers

• Product Variant Image Not Updating When Selecting Color from Theme Variant

  Issue: When selecting a variant (e.g., Red) from the theme's variant options and then manually switching to another image (e.g., Black) using the image navigation, the originally selected variant (Red) is added to the cart instead of the customized Black variant. Solution: Since our app is a third-party integration, it applies customization only after clicking the Customize button. To ensure the correct variant image reflects in the cart: Click on the Customize button before making aFew readers

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