Articles on: Product Options Personalizer

How to Display Product Images for Customization

If your product is displaying a blank canvas instead of the product image, you'll need to add the product's default images in Shopify. Our app uses these images as the base for customization.

Steps:-

Open the Personalized Product Configuration : Shopify Admin → SB: Product Options → Personalized Product → Locate the product you want to configure → Click the Edit button.

If the product is not listed, click Add Product and configure it before proceeding.

Change the Background Type to Product Images : Click the Side Menu (⋮) → Edit Side → Background Type → Select Product Images →

Select the Product Image : Click Choose from Media → Select the Product Images tab → Choose the desired product image → Click Save

After changing the background type to Product Images, you'll need to select the image that will be used for customization.

Note : Note: If your image is not available under Product Images, switch to the Your Uploads tab to select an image you've previously uploaded, or click Browse Files to upload a new image from your device

Verify the Product on Your Storefront: Open your Online Store → Navigate to the configured product → Verify the product image is displayed instead of a blank canvas → Ensure the customization area appears correctly on the product image

Need Help?

If you need help setting up translations or want assistance tailoring them for your store, feel free to contact our support team at support@setubridgeapps.com or on
explainsWhatsApp: +91 8511963839. We’re happy to help 😊

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Updated on: 25/07/2026

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